INTRODUCTION

In tandem with the practice of other Malaysian Public Listed Companies (PLCs), Nationwide Express utilises Bursa Malaysia’s Corporate Social Responsibility (CSR) framework as a guideline to observe CSR. Nationwide Express inculcates the culture of CSR by disclosing our CSR activities as well as engages CSR as a part of the way we work and think. We believe that CSR is NOT about how we spend the money BUT about how we MAKE money.

Nationwide Express affirms CSR to be our aim by pledging commitment to bring about positive change in the environment, community, workplace and marketplace whilst conducting our daily business. We adopt CSR in an open and transparent business practice that is based on ethical values and respect to deliver sustainable value to the society at large, namely for the community, employees, the environment, shareholders and other stakeholders.

In instilling good CSR practice, Nationwide Express remains focus on our Triple Bottom Line (TBL), namely, excellent economic performance, superior social practices and good environmental practices.

HOW NATIONWIDE EXPRESS USES BURSA MALAYSIA’S CSR FRAMEWORK - CSR CONCEPTS & AGENDA

At Nationwide Express, we fully recognise the ethical imperative to be good corporate citizens and are dedicated to managing our business activities in a manner that is professional and ethically correct. In line with our mission, ‘Nationwide Express D.E.L.I.V.E.R.S.’, we believe in delivering the best to all our stakeholders through adopting the following key CSR concepts throughout Nationwide Express’ CSR focal areas, i.e.:-

Go beyond compliance to laws;
Beyond philanthropy and public relations;
Integral throughout business operations and decision making;
Stakeholder engagement;
Dynamic CSR vision/ agenda; and
Cultural transformation.

NATIONWIDE EXPRESS’ CSR PLEDGE

To our customers

• By providing speedy delivery, competitive prices and excellent customer services
• By being original in the creation and development of all our products and services

To our people

• By developing a performance-based culture to enhance productivity and improve work
  quality
• By creating an environment of trust, integrity and good morale
• By promoting good staff morale through proper training development and provision of
  opportunities for career advancement

To our shareholders

• By maintaining our position as a stable company, with good investor relations management
• By focusing on value creation and the delivery of superior returns on investment

To our community

• By assuming our role as a socially responsible corporate citizen
• By adhering closely to national policies and objectives

Nationwide Express’ CSR Activities FY 0708

• ‘Majlis Berbuka Puasa’ with children from Pusat Nur Hikmah orphanage
  On 28th September 2007, Nationwide Express organised a Majlis Berbuka Puasa for children from the Pusat Nur Hikmah orphanage. Employees and our top 10 customers were invited to participate in the experience of sharing our joy with the less fortunate. After a satisfying meal together, the children were made even happier with gifts of hampers, ‘duit raya’ and baju raya.
  
  
• Feed a Family in Ramadhan with Islamic Relief Malaysia
  Feed the Fasting Programme was organised by Islamic Relief Malaysia, and Nationwide Express came into the picture as their official logistics provider. We helped in the distribution of food items and supplies to the Perkampungan Orang Asli Kg Kala, Batu 12, Gombak on 21st September 2007 and to Perkampungan Orang Asli Bentong on 22nd September 2007.
  
  
• 50th National Merdeka Parade
  At the 50th National Merdeka Parade held in Shah Alam on 31st August 2007, Nationwide Express is proud to be among the top 5 corporate organizations invited to participate in the celebrations.
  
  
• Flagging of Jalur Gemilang with kids from Rumah Nur Salam
  The 50th Merdeka Celebrations was made more meaningful with the kids from Rumah NurSalam in Chow Kit, and the celebration was held at the Ampang Business Centre. The children were also given treats like balloons, free t-shirts as well as money packets.
  
  
• Joint-Humanitarian work with Yayasan Salam
  On 18th November 2007, the Operations Team had successfully delivered 7 tonnes of computer software and hardware to Pusat ICT Kuchelong and Pusat ICT Hutan Melor, both in the deep areas of Kelantan. These items were to be used to introduce the children to the computers, and to enhance their ability in understanding more about computers.
  
  
• Donations to Badan Kebajikan Anak-Anak Yatim Negeri Perlis
  During the last Shah Alam – Kangar Royal Classic Car Rally 2008 held in Perlis, Nationwide Express donated RM3,000 to Badan Kebajikan Anak Anak Yatim Negeri Perlis, in conjunction with the Raja of Perlis’ Birthday.
  
  
• Blood Donation Drive
  Twice yearly, Nationwide Express organises a blood donation clinic in collaboration with Tabung Darah Negara (the National Blood Bank). These blood donation drives are held in our corporate office and are intended to develop and instil the spirit of helping one another. This year, over 90 staff generously donated blood in aid of the community.

Value Added Products

• Launching Ceremony Of Nationwide Express Retail (NER) Store At Mid Valley
  The official launching ceremony of Nationwide Express Retail store in MidValley Megamall on 21st August 2007 by YBhg Puan Sri Datin Seri Hamidah Hj Abdul Rahman. Among those present were the management officials of Midvalley as well as corporate partners and customers.
  
  
• Launching Ceremony Of Hajj And Umrah Package At Institut Kefahaman Islam (IKIM)
  The launch ceremony was held at IKIM on 31st July 2007, in promoting our latest hajj and umrah product.
  
  
• Signing Ceremony Between Nationwide Express Courier Services Berhad And Fly
  Firefly Sdn. Bhd & Product Launch Of Super Express b4 6 The signing ceremony was held at Kuala Lumpur Golf and Country Club (KLGCC) on 22nd April 2008.

Activities

• Hari Raya Celebrations
  Nationwide Express employees and customers alike were invited to share in the festivities on 27th October 2007 at the Hari Raya Celebrations held at the CEO’s residence.
  
  
• KSKN Annual Dinner
  Held at The Quality Hotel on 29th March 2008, the KSKN Annual Dinner was a sizzling affair. The theme was ‘Retro Night’ and the guests certainly obliged by dressing in glamorous shades of retro and vintage wear. The night’s entertainment included a show by Isma Aliff and Accapan, as well as lucky draw and karaoke.
  
  
• KSKN Bowling Tournament
  Nationwide Express organised an exciting staff bowling tournament at Pyramid Bowl on 2nd February 2008. A total of 28 teams took part, with Mohd Yamin from Sales and Azmini Yusof from Credit emerging victorious in the Men’s Challenge and Women’s Challenge respectively. Congratulations to the winning team, Kumpulan Perfect Striker and its members – Mohd Yamin, Hasmy, Noraisha and Azmini – as well!
  
  
• KSKN Futsal Tournament
  An exciting staff Futsal Tournament was held on 10th June 2007 at the Indoor Soccer Federation in Shah Alam. Congratulations to all the winners!
  
  
• Operations Team Sahur with CEO
  On 25th September 2007, the operations team and their managers had sahur with the Nationwide Express CEO at 4.30am in the operations centre. The event was meant to give the operations staff a chance to meet with the CEO, thus demonstrating Nationwide Express’ belief that there should be no divide between management and staff.
  
  
• KSKN Contributions to Members
  As tokens of appreciation for their loyalty, KSKN is glad to give our members free T-shirts, Hari Raya ‘kuih’, and financial aids of RM50.00 upon marriage, RM100.00 upon death, and RM100.00 in the event of their being the victims of natural disasters.
  
  
• KSKN Badminton Tournament
  On 13th July 2008, KSKN organised a badminton tournament at the Multipurpose Hall, SUK Building in Shah Alam. Suhairi Sainawi from BSC Ampang won the Men Singles Championship, while Amir Hussain and Mohd Fadzli Yusop, both also from BSC Ampang won the Men Doubles. Mohd Hanafiah and Nor Waziah from Operations and Sales both won the Mix Doubles, and Nor Waziah and Annie Nor Suraya won the Women Doubles.